General Policy of the Integrated Management System
At COPE Personalized Oncology Center, we provide specialized outpatient medical consultations, diagnosis, cancer treatment, and clinical research protocols, including clinical processes, technological infrastructure, and information asset protection.
At COPE, we are committed to patient satisfaction across public and private sectors through dependable care, personalized service, and ensuring the Confidentiality, Integrity, and Availability of clinical health information.
Our institution declares our full commitment to our Integrated Management System under international standards ISO 9001:2015 and ISO 27001:2022 to fulfill patient expectations and clinical excellence.
This policy is mandatory for all healthcare personnel, administrative staff, suppliers, and third parties within this scope.
Adhering to legal, governmental, and regulatory frameworks, COPE Executive Leadership commits to continuous reviews, adaptations, and ongoing clinical improvement.